Welcome to Wiil
Wiil is a Conversation as a Service (CaaS) platform that enables businesses to deploy AI-powered voice and chat assistants without writing a single line of code. Transform your customer support, sales, and operations with intelligent assistants that work 24/7.
🚀 No-Code
Deploy AI assistants without technical expertise
🕐 24/7
Always-on customer service across all channels
👥 Built-in CRM
Automated customer profiling and recognition
The Problem Wiil Solves
Every business faces the same challenge: customers expect instant, 24/7 support, but staffing around the clock is expensive and impractical. Missed calls mean lost revenue. Delayed responses mean frustrated customers.
85% of customers whose calls go unanswered will not call back. Each missed call is a potential customer lost forever.
Wiil solves this by deploying intelligent AI assistants that:
- Answer every call and chat instantly
- Handle bookings, orders, and inquiries automatically
- Qualify leads and collect customer information
- Escalate complex issues to human agents when needed
Core Products
Wiil offers two types of AI assistants that work together to cover all customer communication channels:
📞 Phone Assistant
Voice Calls- Dedicated phone numbers (local or toll-free)
- Natural voice conversations
- Multilingual support (20+ languages)
- Smart call transfers to human agents
- SMS follow-up capabilities
- Call recording and transcription
💬 Web Assistant
Chat & Web Calling- Embeddable chat widget
- Three modes: Chat, Web Call, or Unified
- Customizable appearance and branding
- One-click integration (WordPress, Shopify, React)
- Real-time visitor engagement
- Conversation history and analytics
Platform Services
Behind every AI assistant is a powerful backend that handles real business operations. Wiil's Platform Services give your assistant the ability to actually do things—not just answer questions.
| Service | Description |
|---|---|
| Appointments | AI books appointments, checks availability, and sends confirmations automatically |
| Products & Orders | Manage product catalogs and let AI process orders conversationally |
| Menu Orders | Restaurant-specific ordering with dine-in, takeout, and delivery support |
| Reservations | Table, room, or resource reservations with calendar integration |
| Property Inquiry | Real estate and property listing inquiries with automated lead capture |
| Inventory | Real-time stock tracking so AI provides accurate availability info |
| Contacts (CRM) | Built-in CRM that auto-qualifies and recognizes returning customers |
Built-in CRM
One of Wiil's most powerful features is its automated CRM. Unlike traditional systems where staff manually enter customer data, Wiil's AI assistant:
- Auto-Qualifies Leads — Naturally requests name, phone, and email during conversations
- Recognizes Customers — Identifies returning customers by name or phone number
- Tracks Preferences — Records communication preferences for automated follow-ups
- Sends Confirmations — Automatically emails or texts booking confirmations
Target Industries
Wiil is designed to serve a wide range of industries. During setup, you select your industry, and the platform automatically enables relevant services:
Pricing
Wiil offers flexible pricing to match your business needs:
| Feature | Free | Basic | Professional | Enterprise |
|---|---|---|---|---|
| Assistants | 2 | 15 | 30 | 100 |
| Phone Assistants | 1 | 4 | 10 | 20 |
| Web Assistants | 1 | 2 | 5 | 30 |
| Phone Numbers | 1 | 2 | 5 | 10 |
| Business Services | 3 | 5 | 10 | 25 |
Getting Started
Ready to deploy your first AI assistant? Here's the path:
- Create your account — Sign up with email, Google, or GitHub
- Complete business setup — Select your industry and configure your business profile
- Configure your assistant — Choose voice, language, and upload your knowledge base
- Test and deploy — Preview your assistant, then go live with one click
What you'll need
- A Wiil account - Sign up for free
- Basic understanding of your business requirements:
- What tasks should your assistant handle?
- Which channels will customers use to contact you?
- What knowledge should your assistant have access to?
Start Building
Access the User Guide to begin:
- Assistant Setup Guide - Complete walkthrough for creating your first assistant
- Understanding Assistants - Learn about assistant configuration and capabilities
- Platform Services - Configure appointments, reservations, and more
Navigate to your Wiil console and follow along with the guides.
Supported SDKs
For developers who want programmatic access to the Wiil platform, we provide official SDKs:
TypeScript / JavaScript
Full-featured SDK for Node.js server environments.
npm install wiil-js- TypeScript support with full type definitions
- Promise-based async API
- Works with Node.js 18+
Python
Pythonic SDK for backend integrations and automation.
pip install wiil-python- Type hints with Pydantic models
- Sync and async support
- Works with Python 3.9+
What's Next?
After creating your first assistant:
- Test thoroughly - Use our built-in testing tools to validate responses
- Monitor performance - Track conversation quality and resolution rates
- Iterate and improve - Refine based on real customer interactions
- Scale up - Add more channels, assistants, and advanced features
Ready to transform your customer conversations? Get started with our User Guide →