Industries
WIIL assistants are tailored to the unique workflows of each industry — pairing conversational AI with the right Platform Services and catalogs. Pick your industry to see the use cases, channels, and setup that fit.
Supported industries
| Industry | Key use cases | Platform services |
|---|---|---|
| Healthcare | Appointments, prescriptions, insurance verification | Appointments |
| Restaurants | Reservations, orders, menu inquiries | Reservations, Menu Orders |
| Retail | Product discovery, orders, stock availability | Products, Inventory |
| Real Estate | Lead qualification, showings, property info | Appointments, Property Inquiry |
| Automotive | Test drives, parts orders, service appointments | Appointments, Products, Inventory |
| Beauty & Care | Service bookings, stylist selection, product sales | Appointments, Products |
| Fitness & Gyms | Class bookings, training sessions, memberships | Appointments, Reservations |
| Hospitality | Room reservations, room service, spa bookings | Reservations, Menu Orders, Appointments |
| Professional Services | Consultations, client intake, callback scheduling | Appointments |
Every solution, every channel
| Channel | Description |
|---|---|
| Web chat | Embed an assistant on your website for text and voice conversations |
| Phone voice | Deploy an assistant to handle inbound phone calls |
How it works
| Step | Action |
|---|---|
| 1 | Choose your industry solution |
| 2 | Enable the required Platform Services |
| 3 | Configure your assistant with industry-specific knowledge |
| 4 | Model your offerings in the matching catalog |
| 5 | Deploy to your preferred channels |
Why it works
Assistants run 24/7, capturing leads and bookings outside business hours; they reduce staff load by automating routine inquiries and bookings so your team focuses on high-value work; and they deliver a consistent experience to every customer, regardless of time or volume.